Load Off Your Back - you can now book online!
Load Off Your Back is an independent walking holiday product. Your luggage is transferred from hotel to hotel as you walk along a long distance path such as the Hadrian's Wall Path. The Load Off Your Back company was acquired by Ramblers Worldwide Holidays (RWH) a few years ago and has been operated using spreadsheets, Word documents etc. As the booking volume has grown, this way of working has become unsustainable.
2 Aardvarks was asked to integrate Load Off Your Back into the main RWH back office systems and processes. This is not a straightforward task, as RWH operated fixed-departure, group holidays and Load Off Your Back is more of a bespoke FIT product.